PRIVACY POLICY
Effective Date: 1 Sept 2016
Smart Choice Training (“Smart Choice Training”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use our website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- submit an enquiry through our website;
- contact us by email or telephone;
- enquire about our training courses;
- request business or workplace training; or
- otherwise communicate with Smart Choice Training.
Depending on the nature of your enquiry, this information may include:
- your name and surname;
- company or organisation name;
- email address;
- telephone or mobile number;
- information relating to your training requirements; and
- any other information you choose to provide.
We aim to collect only information that is reasonably necessary for the purpose for which it is requested. This aligns with the Information Regulator’s guidance that organisations should collect personal information that is genuinely necessary for a specific purpose.
2. How We Use Your Information
We may use personal information to:
- respond to enquiries and requests;
- provide information about our training services;
- communicate with you regarding training or course enquiries;
- prepare quotations, proposals or agreements;
- provide and administer training services;
- process and manage business relationships;
- improve our website and services; and
- comply with applicable legal and regulatory requirements.
We will not use your personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.
3. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
Personal information may be shared with service providers or other parties where reasonably necessary to provide our services, operate our website, process communications or fulfil a legitimate business or legal requirement.
Where third parties process personal information on our behalf, appropriate measures should be taken to protect that information in accordance with applicable data-protection requirements.
4. Security of Personal Information
Smart Choice Training takes reasonable measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
5. Retention of Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain business records, resolve disputes or comply with applicable legal obligations.
6. Your Rights
Subject to applicable law, you may have the right to:
- request access to personal information we hold about you;
- request correction or updating of inaccurate information;
- request deletion of personal information where legally permissible;
- object to certain forms of processing; and
- withdraw consent where processing is based on consent.
Requests relating to personal information may be directed to:
Email: admin@smartchoicetraining.co.za
7. Cookies and Website Usage
Our website may use cookies or similar technologies to improve website functionality, understand website usage and enhance the user experience.
Where applicable, you may control cookie settings through your browser.
8. Third-Party Websites
Our website may contain links to third-party websites. Smart Choice Training is not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
The updated version will be published on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Smart Choice Training
Port Elizabeth / Gqeberha, South Africa
Email: admin@smartchoicetraining.co.za
Telephone: +27 76 384 0625